The Top 5 Traits Every Insurance Agent Should Have

Before purchasing any insurance policy, it’s important to know what to look for in an insurance agent. 

Like any profession, not everyone who holds the title of an insurance agent is truly cut-out for it. That’s why you should evaluate who exactly you give your business to based on the 5 qualities below. 

1. Love of Learning

The insurance industry is constantly evolving and challenges even the most seasoned insurance agents. That’s why you need to look for an insurance agent that stays up-to-date on all policies, state requirements, and continued education.

A good insurance agent loves learning, and welcomes every opportunity to grow and become even better for their clients. All our executives and agents hold numerous certifications as individuals and as a team, such as being licensed agents, Certified Insurance Counselors, and Certified Risk Managers. 

Additionally, we were recognized by Citizens Insurance Company as Agency of the Month in April 2022

2. Trustworthy

This may seem obvious, but unethical and dishonest insurance agents rarely make it far in the industry. Telling the truth to clients, even when it’s hard, is what wins a respected reputation. 

As a company, we’re accredited by the Better Business Bureau and hold an A+ rating with them — which is largely based on our trusted reputation. 

3. Compassionate

Your insurance agent should care greatly about how to best protect you and your family for the rate that works best for you. 

However, this is becoming increasingly hard to find with national insurance carriers. That’s why you should always look at family-owned and operated insurance agencies first and foremost.

4. Problem-Solver

We believe that an educated client is a happy client, because they know they have the right amount and type of coverage they need. That’s why we work with several regional, super-regional and national insurance carriers to offer our clients the best coverage at the lowest possible rate.

After identifying specific risks scenarios, we put together a customized package that meets your needs. We continue to evaluate your policy and always look for ways to enhance your coverage when necessary. 

5. Communicative

Insurance agents use a wide variety of terms each and every day, most of which are difficult for the average person to understand. 

That’s why it’s vital for your insurance agent to easily explain coverage options in a digestible way, rather than blindsiding you with a policy or rate change.

The Bottom Line

Your insurance agent must commit to you and your family’s protection just as much as you do. As a trusted family-owned and operated insurance agency since 1985, we’re always just a phone call away from finding you the best coverage.

Contact our insurance team today; we look forward to helping you protect those who matter most.

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